We offer free shipping on all of our bikes everywhere within the lower 48 states!(Excludes: Alaska/Hawaii,Puerto Rico, US Protectorates, APO/FPO, PO Box)
Shipping time varies from 2-3 business days if electric bike is in stock
Delivery time varies between 6-8 business days if electric bike is in stock
Shipping is offered through UPS/FEDEX/USPS
Orders are shipped directly from Oakland,CA or Mobile, AL
Every ECOTRIC electric bicycle purchased on our website comes with an 18 months warranty ( In the period of 18 months from purchase by Official Authorized Store) against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display.
Please note that we do not accept the return of the spare parts or accessories(except battery).