SHIPPING AND DELIVERY

• We offer free shipping on all of our bikes everywhere within the lower 48 states!(Excludes: Alaska/Hawaii,Puerto Rico, US Protectorates, APO/FPO, PO Box)
• Shipping time varies from 2-3 business days if electric bike is in stock
• Delivery time varies between 6-8 business days if electric bike is in stock
• Shipping is offered through UPS/FEDEX/USPS
• Orders are shipped directly from Oakland,CA or Mobile, AL
• More details,click here

RETURNS AND WARRANTY

• Free Returns •30-Day At Home Trial.More details,click here
• Every ECOTRIC electric bicycle purchased on our website comes with an 18 months warranty ( In the period of 18 months from purchase by Official Authorized Store) against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display.
• Please note that we do not accept the return of the spare parts or accessories(except battery).
• More details,click here