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Ecotric Customer Lens

Based on 573 reviews
87%
(498)
10%
(56)
3%
(15)
1%
(3)
0%
(1)
Rear Rack

Fits perfectly and was very easy to install!

Excellent

Excellent bike and customer service

Love it!

We just bought another one for our daughter. It's a smooth and comfortable ride. Easy to assemble.
Some adjusting needed for brakes once you put it together.

So Far So Good!

Bike is as described. Looks and rides great. Easy to assemble. Wonder why I hesitated to buy!! Would definitely recommend this bike.

Awesome bike - especially for the price

Been riding 45+ Years- this was well beyond my budget- yet this thing is incredible and is worth way more than they charge for this very CAPABLE and FUN bike.

Spring front forks

Arrived in perfect condition.
Easy to install if you follow the YouTube video.
Works very well.

Super bike

This is my third ecotric bike. My whole family enjoys the bikes but this one is just for mom. A great ride and so much fun!

Great, Friendly Service

The representative that I spoke with was extremely helpful and very friendly, Thank you very much.

Great bike

The instruction manual to assemble the bike needs major reworking. If you think IKEA furniture is hard, this one is ridiculous. In the delivery package they should have links to YouTube videos, but the ones they have done aren’t sufficient. Very hard to adjust the front brakes, insert the front wheel, and almost impossible to install the front basket. Absolutely no instructions with that or videos. It arrived with a broken spoke, but customer service sent out a replacement front wheel immediately

Gotta Stay Dry \m/ (*_*) \m/

I'm looking forward to staying dry this spring and these fenders look like they will handle the job just fine. Nice looking as well.

Nice Rack

Very sturdy and cool looking... Makes my Seagull pop ;)...I'm going to add a low profile accessory case to haul tools,etc.

Perfect fit

Perfect fit and easy to install.

Great bike

Bought this for my wife so she could keep up with my rides. Works great. Only complaint is the lowest power assist is still too fast. Wish there was a wider range of power assist levels. That’s my only reason for not going 5 stars.

Loving it!

I am loving my new ecotric fat tire bike! It’s easy to handle, goes far on a charge and is very comfortable. Customer service rocks too!

Saddle bag

It works great for what I needed it for, tools and portable pump just in case

Ecotric Fat Tire Beach Snow Electric Bike-Orange

Ecotric Seagull Rear Rack

This is a two part review with some good and at least one problem/issue. Firstly let me say the rack,to me at least, seems much bigger in the sense of both overall stowing area and just the gage of tubing used to make it seem bigger in person then what the advertising led me to believe I was getting, which is good. Now the bad, the tiny mounting screws(look to be 10-32 by 3/8" but probably metric) take so much away from an otherwise sturdy rack as being the weakest link in the worst roll those links could be in. Also rack legs were slightly bent causing some assembly frustration but I believe this probably happened on the road. Overall am happy with it even though with some bigger mounting screws you could really haul some weight with that rack. I'll just have to remember not to weigh it down

Great bike for the price

I received the bike 8 days after ordering it, so shipping was fast (I probably would have received it sooner, but it was a weekend). The bike was 90% assembled, I just had to put on the front tire, handlebars and connect a few things. All in all it was a very easy assembly. The bike is well made and the paint/graphics are very nice. It is a sharp looking bike! I live on the beach, so I took it down on the sand and it was very easy to ride. The motor assist was almost too fast, even on the 1st power setting. In the spots that the sand was very soft, I only needed to bump up the power to level 2 and I had no problem going anywhere I wanted. The 7 gears also made it very easy to peddle. The only issue that I had putting it together was I had to adjust both the front and rear brakes, as they would rub, creating friction when the wheels rotated. I've only had the opportunity to put 8 miles on the bike, so far, but I've VERY pleased with the quality of the bike and have recommended it to several of my friends.

Hi, Mike! Riding the electric bike on the beach with wind and sun is a great pleasure! Thank you for sharing this review and your recommendation!

Ecotric LED Controller

I have never worked with an ebike but I have experience in auto mechanics. It was very easy to replace the defective controller with the new controller.
The secret is disconnect from the old and plug into the new controller on wire at a time and all the wires are color coded so make sure you plug the same color coded wires together. The new controller I got is a better quality. No need to look at youtube video to install this.
One thing I have to point out is get electrical tape before you install the new controller. Tape up every connection to protect the contacts and to insure that the wires don't touch the metal or any other wire.

Hi, Severiano! Thank you for your detailed and professional installation tutorial! This will help other customers who want to replace controllers a lot.

Perfect fit for hunting

They sent me the wrong bike but made it right and delivered the right one 3 days later the email communications were the best way. I put a rack and saddle for me and my 7 year old to go hunting and I can't wait . Thanks to the folks at ecotric for the great product.

Hi, John! We are sorry for sending you the wrong goods and thank you for your understanding and patience. This bike is really good for hunting. Have a good hunt with your kid!

Love my new fork

I put this suspenion fork on in about 30 with no instructions. Best add on to my bike so far...i love going off road and this suspenion is just what i needed for my Fat tire Dolphin. There's videos on you tube if you need help. Highly recommend this suspenion fork!

Buy it!

Love the bike, I did a lot of reviewing and this was the best, there where some negative remarks about customer service so when I had a slight problem I was concerned, but rest assured customer service was quick to fix the problem , I will purchase again from Ecotec.

Perfect

Quick answers from support staff, got the piece in three days.! Great product!

Work well

The front fender works great in the City and on roads. They tend to smack and rub the tire off and on when riding on trails. The rear fender does not fit great with the rear rack but works very well 😎

Love the bike. Rides well, gets me where I need to go, customer service is great, brake pad getting 1,000 miles. Orders delivered quickly. Very satisfied.

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