Excellent service and fast delivery

seanqueens54@gmail.com didn't get a chance to put them on yet still using the old ones it seems like I have to adjust them every 200 miles so far I have 430 on the bike now

Your customer service is nonexistent. You need to replace my controller on my bike I purchased in May 2021.

I loved the product. I wish there were installation instructions.

I got the UL listed Hammer. I was going to get the other Hammer with the larger motor but it was out of stock. I ordered the bike on Friday, it was shipped Monday and I had it Wednesday so 5 stars for that. I wish Ecotric had a better size chart instead of having the info buried in the FAQ section. After ordering I saw a vid by a guy who's pretty tall and I think he said that you need to be at least 6'. I am 5' 8 1/2" or so I thought. I measured myself for the first time in decades and I shrank an inch but old people do this. I can ride the bike fine but i have to be on tiptoes if I'm in the seat at a stop sign. I am getting used to it but some day it might catch up with me. If you are smaller than me do not get this bike. I've ridden it about 100 miles now with my longest trip being 19 miles and I still had 2 bars of battery capacity left. I was mostly on level 4 or 5 and the bike will do 26 mph if you assist which is an easy peddle on flat ground. It will hold that speed without pedaling if it's really flat. If you try to go faster then you're pedaling really fast which becomes counter productive. I have to climb two really steep hills right up to the house so I'm still experimenting with how much range I have. The bike weighs 69 pounds which is lighter than some but you do not want to be going up any hill without assist. The gorilla in the room would be the comparison with the non UL Hammer with the 1000 watt motor. My bike is pretty fast with good power and will do most hills under power alone. Both bikes use the same battery so one could surmise that my bike would have more reserve capacity due to the 750 watt motor. It's a nice comfy ride and a good value for the bucks.
And Ecotric if you are there, that vid on the Ecotric home page with the two old people reviewing their bikes is terrible. Please put something else there. There are plenty of better ones.

It fits perfect I love it

Works good for what I need. Sans bike lock is good spot for some personal stuff.

Love my ditty bag….. room for tools and Stuff!!!! The cargo bag is also dandy. Would like to know if I can raise my handle bar up an inch or so.would like a service manual??

Great product! Easy to install.

will work great.

Fits right, easy to install, kinda pricey though.

Rear Rack for Hammer Electric Bike

Should of been covered under warranty, other then that great customer service and troubleshooting tips , and speedy delivery

It works perfectly.

I'm very happy I purchased this Ecotric model, Leopard . . . It fits me well, I'm 5'7", and 78 years young . . . I was pleased that most of the bike was put together, I just needed to attach the front wheel and handle bar plus all the associated items and OH, the seat too. I did order a front and rear light for $53. My biggest complaint is that the company doesn't answer either of their 2 published phone #'s but do respond to emails. They also do not have a rear rack for this model but do point you to go online and figure out a suitable one, best guess I assume.