I am loving my new ecotric fat tire bike! It’s easy to handle, goes far on a charge and is very comfortable. Customer service rocks too!

It works great for what I needed it for, tools and portable pump just in case

Ecotric Fat Tire Beach Snow Electric Bike-Orange

I received the bike 8 days after ordering it, so shipping was fast (I probably would have received it sooner, but it was a weekend). The bike was 90% assembled, I just had to put on the front tire, handlebars and connect a few things. All in all it was a very easy assembly. The bike is well made and the paint/graphics are very nice. It is a sharp looking bike! I live on the beach, so I took it down on the sand and it was very easy to ride. The motor assist was almost too fast, even on the 1st power setting. In the spots that the sand was very soft, I only needed to bump up the power to level 2 and I had no problem going anywhere I wanted. The 7 gears also made it very easy to peddle. The only issue that I had putting it together was I had to adjust both the front and rear brakes, as they would rub, creating friction when the wheels rotated. I've only had the opportunity to put 8 miles on the bike, so far, but I've VERY pleased with the quality of the bike and have recommended it to several of my friends.

I have never worked with an ebike but I have experience in auto mechanics. It was very easy to replace the defective controller with the new controller.
The secret is disconnect from the old and plug into the new controller on wire at a time and all the wires are color coded so make sure you plug the same color coded wires together. The new controller I got is a better quality. No need to look at youtube video to install this.
One thing I have to point out is get electrical tape before you install the new controller. Tape up every connection to protect the contacts and to insure that the wires don't touch the metal or any other wire.

They sent me the wrong bike but made it right and delivered the right one 3 days later the email communications were the best way. I put a rack and saddle for me and my 7 year old to go hunting and I can't wait . Thanks to the folks at ecotric for the great product.

I put this suspenion fork on in about 30 with no instructions. Best add on to my bike so far...i love going off road and this suspenion is just what i needed for my Fat tire Dolphin. There's videos on you tube if you need help. Highly recommend this suspenion fork!

Love the bike, I did a lot of reviewing and this was the best, there where some negative remarks about customer service so when I had a slight problem I was concerned, but rest assured customer service was quick to fix the problem , I will purchase again from Ecotec.

Quick answers from support staff, got the piece in three days.! Great product!

Love the bike. Rides well, gets me where I need to go, customer service is great, brake pad getting 1,000 miles. Orders delivered quickly. Very satisfied.

I kind of think the bikes should come with the fenders on them already, not all people have the tools to put the fenders on, also should have directions for the right bolts and washers where they go, It is still a hassle even after flattening the rear tire to put the rear fender on, really like the fenders and the bike is awesome

Well, this is my second purchase from Ecotric. My first was the 26" Fat Tire bike which I just loved it, however at 69 years old it was a bit intimidating getting on and off due to my age. So I decided to buy the 20" foldable Fat Tire (Matt Green) since I really like the electric bike for buzzing around the campground and racetrack. This bike is much easier to get on and off because of the top height difference. Heck, now I can even have a few beers and I'm not worried about dismounting. I've only put on about 12 miles so far since I live in Minnesota and it's might cold up here right now. Looking forward to spring time so I can get it back out and put on some miles. One thing to anybody who might be interested, this bike folds up pretty nice (kind of of tough until you get used to it) and actually packs up to where it fits into my storage space on the RV. Pretty happy with the purchase and the Ecotric tech. department is real good. It usually takes 24 hours for them to get back to you, but they do and they take care of any concerns you have. I've added a new seat, new shock absorbed seat post, made some saddle bags and added a Plano ammo box to carry some essentials. I'm ready to ride once the snow melts.

Fit together well , works for me.

Work great. It helps over bumps and off road.

Great bike and product