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I ordered this bike as an early Christmas present for my husband. We received it a week later, and it is just as described on the website offering great pricing and quality! I will recommend this site to my friends and my family!
Arrived very quickly, only a couple of days.
Very well made, light weight and fit perfectly on my son's Ecotric bike.
Easy to install, great adjustable suspension, totally smooths the ride.
The suspension fork is a great value, easy to install and greatly improves the riding experience
With over 500 miles on our 20” Ecotric Folding Fat Tire bikes, we decided to try the Mozo suspension forks. They arrived early, my wife and had them installed on our two bikes within an hour. They’re amazing and totally smooth our ride making our off road rides incredibly enjoyable. Great experience!
Received the new forks within 4 days they fit and work good
It is a bit early to be writing a review, as time and use will tell if Ecotric proves a dependable ebike. But initial experience with both the ebike and the company have proved to be positive.
Compared to the other ebikes I was considering The Leopard came in at roughly half the price. So I took a chance based upon price.
The shipping time was exceptionally fast from time of purchase to delivery. Packaging was exceptional. Set up was hindered due to the front brake cable having been routed behind the front fork prior to the fork being installed. This prevented my attaching handle bars. A quick fix was to remove front brake cable from brake assembly - reroute the cable - and reattach.
My point in mentioning this minor fix is to amplify the price! The bike lists for a bit over $900 and sells for $800 plus with discount. To sell at that price Ecotric has to cut some corners. So if there is a minor issue with your purchase? Remember that bikes that sell for twice the price can also have issues.
In emails with Ecotric regarding issues or questions I have found them to be responsive, patient, knowledgable and helpful.
My early experience riding has been very enjoyable and satisfying. After an initial charge my battery appears to be good for well over 30 miles. I use it for short 3 to 7 mile rides on errands. I use peddle assist and find level 1 or 2 plenty for most hills. Although an occasional switch to level 5 is a lot of fun.
The Schimano 7 speed works flawlessly and suits my general riding needs. The Suntour front fork really helps with bumps, pot holes and bouncing over curbs. Light trail riding is a blast. Point being the components are not top shelf but for general riding they work fine and from my perspective they are a bargain at this price!
The welds on the frame look very well done & sturdy. But are not perfectly finished. Which I assume allows Ecotric to sell at this price. My front fork has the decals improperly applied on one side. Once again, for an ebike equipped as it is at this price, my focus is on function & not perfection.
All in all my initial experience with both Ecotric product and Customer Service has been very positive! Even with minor easily solved issues I give Ecotric Leopard and Ecotric Customer Service 5 stars!
I have been searching high and low for the perfect e-bike to gift to my partner, and I am so glad I found Ecotric! They helped me choose the bike that would best serve our wants and needs, and I couldn't be happier! The customer service here is one of a kind. They were actually helpful and showed an interest in my needs. We purchased the Fat Tire Beach Snow (orange) - the bike is beautiful and affordable. Highly recommend!
Durable, fast, easy to fold, ecotric answered any questions quickly. Use got Forever100 to get 100 dollars off!!!!!
First day on my #EcotricFatTire Snow & Beach Bike. I rode 8 miles on rural hwy (on the gravel unpaved part) and thru a piece of the North Central Rails to Trails near my house. It was so much fun.
The bike has power, yet I still got a workout. My Apple Watch gave me 28 minutes of exercise. Next time I will remember to choose Outdoor Bike workout. Just cuz it is electric, doesn’t mean it’s a walk in the park.
And I got all the accessories.
Customer Service thru FB Messenger was bery helpful. They answered all my questions, especially when putting the bike together. Great job. 👍🏽
I ordered a password lock and couldn’t get it to open. The code must gave changed before I got it delivered. I contacted The Ecotric team and they replaced it with a working lock for no charge. I’ve used it a few times Alan’s it’s a great lock. Ecotric is a great and fair company to work with. Thavks.
Completely unsatisfied I purchased a new bike with problems that they refused to help an in order to get exchange they want 20% repackaging fee would not recommend buying from this company beware
Slower delivery than projected, but arrived and fit well.
Great bike, wife loves it!