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Was happy with the condition of the bike when it arrived. The box was undamaged and bike packed with plenty of packing materials. I did have to adjust the calipers because they were both dragging. The rear was easy but the front caliper bolt was over tightened and I eventually stripped the inside of the the Allen bolt. I asked Ecotric to send me a new bolt but they said they were out of stock and suggested I buy one at my local hardware store.
Also after making the purchase I found the bike for $58 less, they did refund the difference.
My bike came with a Tourney Derailleur but the advertising stated it should have a Acera Derailleur which is two steps better.
Are easy to mount on bike, and look great too!
fenders are great. but the bracket that holds them on are plastic, they seem whimpy. but i haven't broke them yet. i hope they don't. i love the bike.
I ordered Fenders for my 26”Fat Tire bike. It was taking a very Long time for the USPS to Accept the package, after 10 day’s, I got in touch with customer service & they sent a New Fender set Via UPS. They arrived today & I installed them on my bike. They are very Nice quility and when on the bike with no issues. Now I won’t be covered in Mud & water when I go out after it has rained. I have to say, Ecotric Customer service is always there when you need them. No waiting weeks for a reply. I’m glad I purchased an Ecotric Fat Tire bike.