Recently my 26inch fat tire stopped dead about 2 miles from home. It has close to 2,000 miles on it. I decided to change the controller and display and hope for the best. Ecotric quickly sent out the parts. I replaced them myself and it runs better then ever. I get a solid 22 mph on a fresh charge now 16 mph before. It took around an hour the replace both with unlacing the display cable to controller the longest.

My used Ecotric (5 years old) had an issue where the motor was no longer engaging. I took it to a bike repair shop and they informed me they may be able to fix it, but I would need a new control module and wiring harness and they might be able to fix it. I emailed Ecotric support, told them about my problem and they prepare an invoice for me for all the parts I would need. All I had to do was access the link they provided me and make the purchase. Super Easy!. Thanks Ecotric support. The bike has been fixed and is now riding awesome!!

The very best service I could ever receive and very accommodating! Thanks for making and servicing e-bikes and your honest customer service!

My 3 year 3000+ mile old ecotric rocket was having an issue where the power level was basically stuck on level 4 no matter what the readout said. Ecotric said it was either the controller or the display. I purchased this controller which unfortunately was not the problem. HOWEVER Ecotric then sent me a replacement display free of charge since the controller was not the problem and swapping that fixed it right up. Good customer service on this and helpful. Thanks! Would buy from Ecotric again. :-)

It worked and I was happy being able to get my bike up and running for $80 rather than buying a whole new bike. Not super impressed that my original controller burned up by just cranking up a hill with less than 400 hundred miles... I'll be more careful next time.