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I was a little skeptical as this was the first bike I ordered from Ecotric. I was very pleasantly surprised! The first thing I noticed was how easy it was to assemble, all the tools needed were included and the instructions were very easy to understand. This is a very high quality bike! It looks beautiful and it is quite a nice size, I'm 6'4'' and can ride this bike comfortably. The handlebars and seat are both adjustable to accommodate any size rider. The mozo front locking shocks fork on the front is very impressive, more like something you would normally see on a dirt-bike. There is suspension built into the seat as well so this really rides like a full suspension bike. This bike has a ton of power! My friend payed over $2000.00 for his ebike from a competitor and its not half the bike this one is. A bike that is as fully featured, powerful and nice as this one would easily cost triple what you pay for this bike. It's an incredible value!