After six years, my VORTEX wouldn’t turn on. Had a problem with my LCD 810 Meter. Purchased an 810 METER from Amazon, but they’re not all the same. ECOTRIC emailed me the electric print, and I realized that I needed to buy an OEM 810 LCD meter from ECOTRIC. Sending me the print allowed me to troubleshoot all aspects of the electronics and get back on the road. That’s why I purchased from a US manufacturer. One day you’re going to need help, and you’ll wanna be able to reach tech service.
Honestly this product is better than the ones in Amazon. The meter actually works. Is holds off from the rain longer than I have expected.
I mistakenly left the key I the battery while it was parked when I was doing delivery. I didn't realize it until I got back. I thought the key was in my pocket, but it wasn't. When I couldn't find it, I realized I accidentally left it in the ignition and someone stole it. But thank goodness Ecotric had a set available for me to buy. I'll try not to forget next time. I won't make that mistake again.