Only had it a week but bike was delivered in good shape and was really easy to assemble. This is my 3rd Ecotric bike and so far do not have any real issues. One of my bikes the Rocket is h sedan for hunting and has to handle rough conditions and so far after 3 years of hunting holding up great.
I have 5 Ecotric bikes never a Problem
Top Notch Service!
Great bike, over 1000 miles on mine
Fast delivery on my bike. I'm thinking 5 or 6 days. Bike was packed well and there was no damage enroute to my house.
This is my second starfish e-bike. I'm glad that I have two because I had to look at my first bike to figure out how to install the handlebars. Not very good explanation of how to do that in the manual that came with the bike.
However, you could email the company and they would help you with that if need be. I bought my first starfish bike from a friend and I was riding a Huffy 26-in bike before that, so it took me a few minutes to get used to the smaller frame and smaller wheels that the starfish has.
I like that this bike only weighs 51 lbs. I am 69 years old but am in pretty good shape for my age. I store my bike in the basement where I live and it's not too hard for me to take it down the eight steps. I take the battery out before I transport it up and down the steps so it's probably closer to 41 lbs total weight. It is a well-made bike with good welds, etc. My first bike is 2 1/2 years old and the only repairs were going through two pairs of brake pads on the front wheel and one pair of brake pads on the rear. I got a better more cushiony seat for it as the original seat is a real nut buster with not much cushion. I weigh 200 lb and 6 ft 1 in tall. Pretty easy for me to navigate this bike. It's not a real fast bike but it has good power and it's fast enough for the in town riding that I use it for in my small town.